Health Risk Management

The Reality of Mental Health
In The Workplace

Mental health and addiction concerns have a significant impact on the workplace and the enterprise. 
In response, insurers and plan sponsors have improved benefits by increasing the funding for psycho-social care. However, the employee’s essential need for ongoing expert guidance and support for complex treatment decisions is ignored. 
Now, Rupert Case Management is providing plan sponsors with an innovative mental health group benefit (RCM505) that comprehensively and closely manages individual psycho-social care delivery and ensures employees have assisted guidance for getting well and staying well.

The Factoids About Workplace Mental Health

In a recent Canadian study, 82% of organizations ranked mental health in the top three causes of short term disability and 72% for long-term disability.


An Ipsos study indicated that over 40% of employees have depression and anxiety. And about 50% of millennials identify with a mental health disorder.


In 2011, the cost of lost productivity due to absenteeism and presenteeism related to mental health problems was approximately $6 Billion.


Everyone knows that mental health and substance use disorders are pervasive problems in the workplace.


The challenge for employees and employers is that the resources, knowledge and expertise required to address these problems are difficult to access, inadequate or unavailable.

Relying On The Public Sector For Solutions

Public sector resources for mental health service are constrained. These essential services are mostly focused on crisis management.


The way that the public system is set up to resolve a mental health crisis is similar to putting out a fire. It is an immediate response to a crisis but does not represent a sustainable and proactive solution for persons with ongoing mental health concerns.

Mental Health Is A Chronic Disease

Mental health problems including depression, anxiety, phobias, mood disorders and psychosis are chronic diseases. 


They must be managed on a continuous and preventative basis, just like other chronic diseases, such as diabetes or heart disease.


The treatment and support for mental health and substance use disorders must be on-going, personalized, responsive and should, if possible, include a collaborative multi-disciplinary team. 

Case Study

Rupert Case Management Inc. (RCM) received a call from the sister of a woman living in Sudbury.  


A single mother, just one year sober, was very depressed and having suicidal thoughts. 


When this mother turned to a 24-hour mental health crisis centre, she was advised to see her GP. When she went to the hospital emergency department, she was told to see her GP.  When she went to her GP, he referred her to a psychiatrist who was not available.


The family called Rupert Case Management specifically to help this young mom get a psychiatrist.  


On learning about her needs, we proposed a personalized treatment plan and access to an integrated care team that included a social worker and a psychologist, as well as a psychiatrist.  Her team would be able to handle a crisis, and also be available to provide the ongoing comprehensive support she required throughout the year. 

Mental Health Benefits In The Workplace Are Improving

Because of the recognition of the real cost of mental health to plan sponsors and insurers, employee benefits for mental health and substance use disorder treatments are improving. Some insurers and plan sponsors are allocating $5,000 to $10,000 per person per year for psycho-social care.


However, companies are reporting a challenge because no one is managing the process of reviewing and triaging cases, of managing the treatment plans and allocating the funding based on rational principles.


Complex decisions about allocation of scarce resources requires informed and expert input.


In response to this need, Rupert Case Management is providing employers with an innovative mental health group benefit ( that manages the entire supply chain and logistics for psycho-social treatments. 

RCM's New Group Benefit For Workplace Mental Health

Mental health and substance use disorders are chronic diseases. They require continuous care and support. The best outcomes occur with an integrated team approach and with the employee fully engaged in getting well.
In response to this pervasive workplace problem and to the absence of the management of psycho-social service delivery, RCM has developed an innovative group benefit.


RCM505 gives employees the voice and choice in the design and delivery of their own treatment plans and delivers the desired outcomes.


There is more information at describing the group benefit provided by Rupert Case Management Inc. 


RCM helps patients and their family members explore scientifically sound advances in diagnostic and treatment options.
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